Privacy Policy for Patraam (www.patraam.in)
Last Updated: 28 November,25
At Patraam, accessible from www.patraam.in, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
If you have any questions about this policy, you may contact us at:
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register, place an order, sign up for newsletters, or contact us, we may collect:
Name
Email address
Phone number
Shipping & billing address
Payment-related details (handled securely via payment gateway)
b) Non-Personal Information
Automatically collected when you visit the site:
IP address
Browser type
Device type
Pages visited
Time spent
Cookies and usage data
2. How We Use Your Information
We use the collected information to:
Process and fulfill orders
Manage your account or profile
Improve our website and customer experience
Send order updates, promotional offers, and newsletters
Respond to customer service queries
Prevent fraudulent transactions and enhance security
3. How We Share Your Information
We do not sell or rent your personal information.
We may share your data only with:
Service Providers (payment gateways, delivery partners, hosting providers)
Legal Authorities (only when required by law or to protect our rights)
All third-party partners follow strict confidentiality and security protocols.
4. Cookies & Tracking Technologies
Our website uses cookies to:
Improve browsing experience
Remember login or cart details
Analyse website traffic and performance
You may disable cookies through your browser, but certain site features may not function properly.
5. Payment Security
We use trusted third-party payment gateways that follow industry-standard SSL encryption to secure your payment information.
We do not store your debit/credit card details on our servers.
6. Data Storage & Protection
We take appropriate security measures to protect your data from:
Unauthorised access
Loss or misuse
Alteration or disclosure
Your information is stored on secure servers with controlled access.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections
Request deletion of your data
Withdraw consent for marketing communication
To exercise these rights, contact us at [your email].
8. Third-Party Links
Our website does not contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
9. Children’s Privacy
Our website does not knowingly collect information from children under the age of 13.
If we learn that we have collected such data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “28 November,25” date.
11. Contact Us
If you have any questions about this Privacy Policy, you may contact us at: